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 Reservation & Cancellation Policy |
In order to make a definite, confirmed Boat Reservation you will need to provide the following:
In order to avoid being charged for a "No-Show" or for a Late Cancellation, reservation cancellations for personal reasons must be called in no less than 48 hours prior to what was to be your arrival time. If you call to cancel you should write down and keep the time, date, and name of the person who confirmed your cancellation. If the weather looks to be questionable, please call us before assuming that it is going to be too bad for a pleasurable day of boating. It is not at all uncommon for it to be raining in the Orlando area for example, while we're getting perfect weather in our local area, or vice versa. We'll never expect anyone to venture out into rainy or windy conditions just because they made a reservation, but we do ask that you check in with us before making any assumptions about the weather. We do have a fairly lenient weather policy on actual and localized bad weather, however it is important to understand that we can rarely rely on the weather forecast to make cancellation decisions. Rather than counting on the consistently unreliable weather forecasts, we've learned over the past decade + that monitoring the local weather radar is a much more telling sign of approaching weather conditions. In the event that your rental time is cut short due to unexpected heavy rainfall, local lightning, or high winds, we'll be glad to refund you the difference of your time lost by prorating your rental amount paid. RESERVATION RECOMMENDATIONS: For non-holiday weekdays we recommend reserving your boat at least 2 or 3 days in advance. For non-holiday weekends we recommend reserving your boat at least 4 or 5 days in advance. For any days leading up to, during, and following the more popular HOLIDAYS we recommend reserving your boat at least a full week or more in advance. Also, it's completely up to you whether you want to come out and enjoy every possible minute of your reserved time slot, or whether you happen to arrive a little late and/or decide to return your boat earlier than required. Either way we will usually have to charge you for the full amount. But PLEASE remember that you MUST call in to notify us if you are going to arrive here more than 30 minutes late. If you haven't arrived and we haven't heard from you 30 minutes past your prearranged arrival time, then you will very possibly forfeit your reservation to someone on our stand-by list, if applicable. |
| RETURN TO Reservation Request Form THE MARINER CLUB & BOAT RENTAL, INC. 1399 Banana River Drive Indian Harbour Beach, FL 32937 At Telemar Bay Marina Call 321·777·4FUN(4386) © 1999-2008 The Mariner Club & Boat Rental, Inc.© |